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Do I have to login again after signing up from my device?

After you have signed up to Khalti, Click on the option “Keep me logged In” And you shall not log in again and again every time you use our app.We keep track of your login details

Do I have to login again after signing up from my device?

No. After you have signed up to Khalti, you shall not log in again and again every time you use our app.We keep track of your login details

How do I change my password?

You can change your password from your account page. Click on “Change Password”

I forgot my password, how do I get a new one?

To get a new one, click on “Forgot Password”. Once you have your mobile number a one-time Verification Code will be sent to your mobile number through which you'll be able to set a new password.

How do I check my Account Balance?

By signing in your Khalti account Account Balance will be viewed on the top right corner of the screen.

I lost my phone. How do I block my account?

Feel free to email us at support@khalti.com and we will verify the user credentials and after the verification has been done, block your account immediately. In order to unblock the account, write to us again here and we will unblock it.

How do I change my registered phone number?

Go to the left slide sidebar of your app. Tap on User profile and then go to edit profile. Tap on change phone number. You will be further verified. After the verification has been done your number will be changed. Email us at support@khalti.com

Can I save my bank details/ card details in my Account?

No you cannot save bank details.You will be redirected to the respected banks page during every transaction.

Can I add more than one bank account detail? If yes, how can I do this?

No. Later when the card payments will be enabled you can save your details.

How do I delete multiple bank account detail?

You can not save your bank account details. You will be redirected to the respected banks page during every transaction.

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