Service Rates & Charges | Khalti Digital Wallet

STANDARD TARIFF & CHARGES

LOAD TO WALLET TRANSACTIONS

Particulars	Charge Amount (Rs.)
Load From VISA/Master Card
Domestic Card	Charge 3% flat per transaction amount to customer
International Card	Charge 5% flat per transaction amount to customer

Note: The charge is levied by the Card Network and accordingly the charges are applied.

PEER TO PEER (P2P) TRANSACTIONS

Transaction Amount	Charge
Below Rs. 100	FREE
Above Rs. 100	FREE (up to 3 times per day and 30 times per month)
Beyond the above limits	Nominal service charge of Rs. 10 per transaction

BANK WITHDRAW TRANSACTIONS

Particulars	Charge Amount (Rs.)
Bank withdraw from linked bank account	3 transactions per month free. Rs. 10 flat from 4th transaction onwards.
Bank withdraw from unlinked bank account	Flat charge (Note: Payment from linked bank account is free)

Note: Payment from Linked bank account is free.

EMI PAYMENT

Transaction Limit	Charge amount (Rs.) per transaction for customer through App
EMI Payment	Rs. 10

**EMI payment from Hulas Finserve from Khalti app – 100% cashback*

CHARGE FOR LOAN AGAINST INSURANCE PAYMENT (IME Life Insurance)

Particulars	Charge Amount (Rs.)
Charges when customer avails loan against IME Life Insurance amount from Khalti app	Rs. 50

GOVERNMENT PAYMENT TRANSACTIONS

Transaction Limit	Charge (Rs.) per transaction – Authorized Representative	Charge (Rs.) per transaction – App
Upto 5,000	Rs. 5	Rs. 5
5,001 – 10,000	Rs. 8	Rs. 8
Above 10,000	Rs. 10	Rs. 10

KHALTI ESCROW SERVICE

Type of Service	Charge Amount (Rs.)
Escrow Service Fee	Rs. 10 per transaction
Dispute Settlement Fee**	Rs. 100 per complaint

**The Dispute Settlement Fee shall be levied to the Complainant for raising a complaint.*

KPG GATEWAY

Particulars	Charge Amount (Rs.)
Charge for payment from KPG gateway	Rs. 5 / Rs. 10 per transaction

CHARGE FOR CREDIT CARD PAYMENT

Transaction Limit	Charge (Rs.) per transaction – Authorized Representative	Charge (Rs.) per transaction – App
100 to 1,000	Rs. 15	Rs. 15
1,001 to 10,000	Rs. 25	Rs. 25
10,001 to 30,000	Rs. 35	Rs. 35
30,001 to 100,000	Rs. 60	Rs. 60

KHALTI MEMBERSHIP

Particulars	Charge Amount (Rs.)
Membership Fee	Rs. 599

Exclusive Benefits

2% cashback on self mobile topup
Monthly Movie/Events/Places/Worldlink Coupons worth up to Rs. 100 for 10 months
Earn 2X Khalti Points on payments

Extra Benefits

Unlimited Khalti to Khalti transactions at no extra cost
Send Money for free on other bank accounts (8 times per month)
Access to exclusive features and offers on different events & merchants
Rs. 100 promocode on Blue book renewal (1 time only)

CARDLESS WITHDRAWAL (NABIL BANK)

Particulars	Charge Amount (Rs.)
Cardless withdrawal	Rs. 15 per transaction

CARD RELATED TRANSACTIONS

Virtual Card

Type of Service	Charge Amount (Rs.)
Card Issuance Fee	Rs. 50
Card Renewal Fee	Rs. 50

Physical Card

Type of Service	Charge Amount (Rs.)
Card Issuance Fee	Rs. 200
Card Renewal Fee	Rs. 200
Card Issuance Fee Annual Instalment	–
Re-issuance Fee (Damaged/Replacement)	Rs. 200
Card Blocking Fee	–
Retrieval Request Fee	–
Charge Back Handling Fee	–
Arbitration/Compliance Processing Fee	As per Visa
Card Reissuance Fee (Lost Card)	Rs. 200
Balance Enquiry	Rs. 15
ATM Withdrawal Fee	Rs. 15
PIN Change Fee (applicable for second attempt change)	Rs. 10

AUTHORIZED REPRESENTATIVE SERVICE SUBSCRIPTION FEES

Authorized Representative Assisted Bank Deposits

Transaction Amount (Rs.)	Subscription Fees
100 – 25,000	Rs. 100
25,001 – 50,000	Rs. 150

Authorized Representative Assisted P2P

Transaction Amount (Rs.)	Subscription Fees
100 – 10,000	Rs. 100
10,001 – 25,000	Rs. 200
25,001 – 50,000	Rs. 300

Service Package Detailed Description:

Customers can subscribe the Authorized Representative service package by making a payment amount ranging from Rs. 100 to 300. Customers will obtain the following benefits as mentioned below against the subscription of Authorized Representative service package by making the payment:

Authorized Representative’s assistance in Mobile App downloads and usage.
Authorized Representative’s assistance in Bank deposit transaction
Authorized Representative’s assistance in P2P payment transaction.
Authorized Representative’s assistance International Remittance claim in the wallet

Customers subscribing the Authorized Representative service package will also obtain various cash back facility while making various payment which are as mentioned below:

Cashback benefits based on subscription fee:

Particulars	Rs. 100	Rs. 150	Rs. 200	Rs. 300
Airline Ticket Purchase	100	150	200	300
Mobile Recharge/Top Up	50	100	150	175
First QR Code Transaction	25	25	25	50
Promo Code**	–	150	200	300

* Customers obtaining campaign specific PROMO code will be eligible for regular cashback in various payments made as provided by Company. These Promocode has been offered for a limited time validity and is subject to change according to the company policy.

OTHER TRANSACTIONS

Operation	Charge (Rs.) – Authorized Representative	Charge (Rs.) – App
Load Collateral & Other Broker Payment	Upto 1000: Rs. 5 Above 1000: Rs. 10	Upto 1000: Rs. 5 Above 1000: Rs. 10
Demat/Mero Share Renewal	Rs. 5 flat	Rs. 5 flat

SERVICE CHARGE

Operation	Service Charge – App	Service Charge – Authorized Representative
NEA Bill Payment	Below 500: Nil Rs. 500 and above: Rs. 5 flat	Below 500: Nil Rs. 500 and above: Rs. 5 flat
Community Electricity Bill Payment	Rs. 7 flat	Rs. 7 flat
Water (KUKL)	Below 500: Nil Rs. 500 and above: Rs. 5 flat	Below 500: Nil Rs. 500 and above: Rs. 5 flat
Water (Local Community based)	Below Rs. 60: No fee Rs. 61 – 150: Rs. 5 Above Rs. 150: Rs. 10	Below Rs. 60: No fee Rs. 61 – 150: Rs. 5 Above Rs. 150: Rs. 10
Social Security Fund - Vacancy	Rs. 5 flat	Rs. 5 flat
School Fee Payment	Rs. 10 flat	Rs. 10 flat
SIP Payment	Rs. 10	–
Blue Book Renewal New	Rs. 200	–

NOTES

VAT shall be applicable on above charges wherever required.
All fees and charges mentioned are subject to change. Such changes shall be notified to the public through the circulation of such information on the website or social media platforms.

Khalti Service Charges / Tariffs