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Frequently Asked Questions

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Khalti by IME

Khalti offers a wide range of payment services and convenient way to transfer money from wallet-to-wallet, pay utility bills and make purchases online or offline instantly with just a few easy clicks.

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PCI DSS AMTIVO Certification

Company

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Report

  • Semi Annual Report 82/83

Code of Conduct

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  • Inactive/Dormant Account Policy
  • Flight Fare Rules & Regulations

Developer

  • Payment Gateway API Docs
  • Open Source
  • Billing Services API Docs

Charges and Limit

  • Khalti Service Charge
  • Transaction Limit
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Khalti Call Support

Toll Free: 16600158888 (NTC)

Landline: 01-5970017

Khalti Chat Support

Whatsapp: +9779801165561

Viber: +9779801165561

Email: support@khalti.com

Authorized Representatives

Viber(Chat only): +977 9801492103

Email: pasalsupport@khalti.com

Khalti Pasal Registration

Authorized Representative List

Khalti Grievance Officer

Name: Anil Tharu

Call: +977 9801856460

Email: grievance@khalti.com

Availability: 24×7

NRB Grievance Portal ↗

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