After you create a Khalti account, you can load fund easily and instantly. You can load money in using these methods: - Mobile Banking - Internet Banking (E-Banking) - Visa/Master - connectIPS - Bank Voucher Deposit.
To know detailed procedure on how to load fund in Khalti, please visit this Khalti blog.
For KYC verified users, there is a limit of Rs. 200,000 per day for Load fund in Khalti wallet from Bank. For KYC unverified user, overall monthly transaction limits is Rs. 5000 only.
To load money go to Load Fund option in the app or website
Select Mobile Banking option, enter the amount, and complete the transaction
In case of m banking the amount gets loaded immediately. In some cases it might get delayed due to internet connectivity, due to the bank’s network. Do not panic. Your money will be safe and will be loaded to your wallet within an hour. If your wallet balance is not updated after 30 minutes do contact us at support@khalti.com or call at 9801165561.
The possible reasons for this should be: - Your bank account did not have adequate balance. - Your internet connectivity was interrupted. - The issuer bank’s network was down. - Your monthly loading limit was breached. - Mobile Banking not activated.
In such cases please do not panic. Please check your internet connectivity and refresh your balance. If it does not show then this might be because of the network problem during the transaction or maybe because of the delay from the bank's server. In such cases, please wait for 30 minutes. If your wallet balance is not updated after 30 minutes do contact us at support@khalti.com or call at 9801165561.
There are no bank transfer fees while loading funds from mobile banking. As per NRB there are certain bank transfer limits applicable on Khalti. As per your urgency you can load as much as you want but you cannot hold the amount in your wallet account. You need to spend it on the same day. If you fail to use that amount then your account might get locked.
However, it is mandatory for all users to fill up KYC (Know Your Customer) form to carry out transactions above Rs.5,000.
Your Mobile Banking username and password is the one that you receive while taking eBanking service from the bank. If you have done so and cannot remember or have lost the login credentials, please contact the associated bank where you have created your bank account.
This is an issue from the bank's end. Please contact the bank in such cases.
No, there are no hidden charges while loaded funds via eBanking. You can load as many times as you want.
To load money go to load fund option in the khalti app or website Tap on Load Fund, select *E-banking, enter the amount to load and complete the transaction
The possible reasons for this should be: - Your bank account did not have adequate balance. - Your internet connectivity was interrupted. - The issuer bank’s network was down. - Your monthly loading limit was breached. - Your E-banking is not activated.
In case of e Banking the amount gets loaded immediately. In some cases it might get delayed due to internet connectivity, or maybe because of the delay from the bank's server. Do not panic. You money will be safe and will be loaded to your wallet within an hour. If your wallet balance is not updated after 30 minutes do contact us at support@khalti.com or call at 9801165561
In such cases please do not panic. Please check your internet connectivity and refresh your balance. If it does not show then this might be because of the network problem while making the transaction or maybe because of the delay from the bank's server. In such cases, please wait for 30 minutes. If your wallet balance is not updated after 30 minutes do contact us at support@khalti.com or call at 9801165561
There are no bank transfer fees while loading funds from eBanking. As per NRB there are certain bank transfer limits applicable on Khalti. As per your urgency you can load as much as you want but you cannot hold the amount in your wallet account. You need to spend it on the same day. If you fail to use that amount then your account might get locked.
However, it is mandatory for all users to fill up KYC (Know Your Customer) form to carry out transactions above Rs.5,000.
e-Banking username and password is the one that you receive while taking e-Banking service from the bank. If you have done so and cannot remember or have lost the login credentials, please contact the associated bank where you have created your bank account.
In such cases please contact the associated bank.
This could be possibly due to issues at the bank's server. In such cases it is advisable to contact the associated bank
OTP (One Time Password) is a secure code to ensure that there are no fraudulent transactions. While transacting the bank sends an OTP to your personal email/ mobile number. (Remember if you have not taken or activated the SMS/email service from the bank, you will not be getting any OTP.)
No, there are no hidden charges while loaded funds via eBanking. You can load as many times as you want.
To load via cards simply tap on load funds and go to the Debit/Credit Cards option. Now enter your card details like your card number, issued date and expiry date and your CVV number. Once you have entered the details you will receive an OTP for confirmation. Once you have confirmed your Khalti account will be loaded instantly.
Here are the terms and Conditions for loading khalti from the card: -The charge for loading fund from domestic card is 1.75% , and from international card is 3.75%. -The fund loaded from International Card and Credit Card will be transferred to bonus Balance.. -A maximum of Rs. 50,000 / - can be loaded through the card at a time.
This could be possible because you are trying to load via Visa cards which are not activated for online transactions. Please make sure your card has been enabled for online payments by bank. It could also be due to: - Your bank account did not have adequate balance. - Your internet connectivity was interrupted. - The issuer bank’s network was down. - Your monthly loading limit was breached. - Card not activated for online transactions.
You can load a maximum amount of upto Rs 50,000 at a time.
In case of loading via cards the amount gets loaded immediately. In some cases it might get delayed due to internet connectivity, due to the bank's network. Do not panic. Your money will be safe and will be loaded to your wallet within an hour. If your wallet balance is not updated after 30 minutes do contact us at support@khalti.com or call at 9801165561.
In such cases please do not panic. Please check your internet connectivity and refresh your balance. If it does not show then this might be because of the network problem during the transaction or maybe because of the delay from the bank’s server. In such cases, please wait for 30 minutes. If your wallet balance is not updated after 30 minutes do contact us at support@khalti.com or call at 9801165561
OTP (One Time Password) is a secure code to ensure that there are no fraudulent transactions. While transacting the bank sends an OTP to your personal email/ mobile number. (Remember if you have not taken or activated the SMS / email service from the bank you will not be getting any OTP.)
No, you don’t need a bank account to load funds through banks. Just go to Nepal Investment Bank (NIBL), NIC Asia Bank, ICFC Finance, Lumbini Bikas Bank and Shangrila Bikas Bank and load funds through cash deposit vouchers.
To load your fund via cash deposit, follow these steps: - Ask for the Khalti cash deposit voucher from your nearest branch of NIBL or Machhapuchhre Bank - Fill up the voucher with the phone number and name registered with Khalti - While submitting the voucher, tell the bank teller to enter the Upay ID 13-002 in their systems as mentioned in the voucher.
You can load money in your Khalti account using counter deposit vouchers available at all the branches of these banks: - Nepal Investment Bank Limited (NIBL) - NIC Asia Bank - ICFC Finance Limited - Lumbini Bikas Bank Limited - Shangrila Development Bank Limited
You need to have the following information to fill the cash deposit voucher: - Khalti ID ( Phone number registered with Khalti ) - Customer’s name ( Your name registered with Khalti ) - Write your amount that you want to deposit in your wallet
After filling the cash deposit voucher, tell the bank teller to enter the Upay ID 13-002 in their systems as mentioned in the voucher.
No. Other phone numbers will not be accepted which is not registered with Khalti.
Go to your account and check the amount in the left side menu. Refresh if the amount you loaded is not reflected in your account.
No. You can ONLY load your fund from the member banks of Khalti.
Yes. You can load your fund anytime anywhere in Khalti.
No. You don’t need a bank account to load funds in your wallet. You can do it via cash deposit voucher too.
Please follow these simple steps to load fund in Khalti from connectIPS: - Sign up and login to your Khalti account from Khalti app or website - Tap on Load Fund and choose connectIPS. - Enter the amount you want to load and tap on Load Fund. - Intermediary login portal opens. Enter your connectIPS ID and the given captcha code and tap on Sign In. - The official login portal of conenctIPS opens. Enter your connectIPS ID and password and tap on Sign In. - An OTP (one time password) will be sent to your registered mobile number. Enter the OTP and tap on Submit.
Your wallet will be loaded. Go to Khalti app and refresh you balance.
You can load money in Khalti account using international cards.
You will get notifications if someone has requested you for funds. You can also check the notification from the bell icon located on the top right corner of the screen.
You can simply tap on Send/Request option on the main dashboard and go to Request menu. Enter the mobile number of your friend registered with Khalti (or simply select from your contact list), enter the amount, purpose, and tap on Request button. Your friend will get the fund request notification instantly.
You can simply tap on Send/Request option on the main dashboard and go to Send menu. Enter the mobile number of your friend registered with Khalti (or simply select from your contact list), enter the amount, purpose, and tap on Send button. Your funds will be sent instantly.
For the amount to reflect in the account you must accept the Fund transfer request sent by your friend. After you have accepted the request, the balance will reflect in the account.
Please check the number before making the transaction. Once you have made the transaction, Khalti will not be held responsible for the refund. You will have to contact the person yourself and get it refunded.
In such cases Khalti will not be able to refund the money. You will have to create a Khalti account with the same number in which you loaded money. Once you have done so your money will be reflected in the new Khalti account and you can then transfer the fund to your own Khalti account.
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