Loyalty And Rewards

How do I earn Khalti Points?

Khalti points are awarded for the purchase of Khalti services. When you make payments for the services provided by Khalti, you earn Khalti Points.

Do I get Khalti Points for every service payment of Khalti?

You will get Khalti points majorly in all the services except the few which has been identified in the Khalti App.

Do I get Khalti Points while loading funds?

No, you do not get Khalti Points while loading funds. You earn points only while making payments while using Khalti services.

Do I get Khalti Points while transferring amount to someone?

No, you do not get any Khalti Points while transferring funds to anyone.

How do I claim for my gift hamper while redeeming Khalti Points?

To claim for gift hamper to redeem Khalti Points, call our support number or email at support@khalti.com.

How do I redeem my Khalti Points and receive it?

To redeem your Khalti Points tap on redeem option in the Khalti and choose the option you want to select to redeem your Points You can receive your gift hamper from our office at Bakhundole,Pulchowk

After how many days will I be getting my gift hamper after redeeming my Khalti Points?

You will be receiving the gift hamper within 7 working days after claiming for your gift hamper after redeeming it in Khalti.

How long will it take Khalti points to come to my account?

You will get Khalti Points as soon as you make any transaction. In case you do not receive Khalti Points write us at support@khalti.com

What happens to my Khalti Points when I cancel my order?

If an order is cancelled, the Khalti Points received for the purchase will be cancelled or will be deducted.

What do I do when I do not receive points?

In case you do not receive Khalti points write us at support@khalti.com

Can I transfer Khalti Points to my friends?

No, you cannot redeem Khalti points for cash.

Can I redeem my Khalti points for cash?